The customer can make the return or exchange the article purchased WITHIN 14 days of receipt of goods.
To get an authorization to return/exchange must send a request to the email firstname.lastname@example.org, or by phone at +390516271019.
Cost of the return for Italy: FREE
Cost of the return for rest of the world: 20€
Refunds will be processed as soon as completed the reception, part verification and acceptance made. For orders paid the amount refunded by credit card will be available in about 10 days, and will still be visible on the next card statement. Timing may vary slightly depending on the banking system of credit card used.
For orders paid through PayPal the amount will be returned to the original account.